PROtect Yourself Now! Violence Prevention for Healthcare Workers

PROtect Yourself Now! by Rae A. StonehouseOnce upon a time it was safe to go to work. Maybe that was a fairy tale because the times have certainly changed. Increased violence has become part of our everyday life be it at home or at work. We read about it daily in the newspaper and are bombarded with violent stories from the television and radio.

Over the years I have met and worked with many people who were confident in various aspects of their lives but were terrified when it came to intervening in a crisis where there was the likelihood that it may turn physical. Even the possibility of physical aggression would trigger a fear response.

I have worked alongside colleagues who would “conveniently” lock themselves in the bathroom at the first sign of a potential crisis. Others, have had an “emergency” phone call that needed their attention, away from the action.

I recall Mary, a fellow nurse, who was an avid sky diver. Skydiving would be an activity that I would only undertake if I was pushed out of the airplane against my will. When situations arose that required physical intervention with a disturbed patient, she was crippled with fear. After taking the Crisis Intervention program and with further on the job practice to hone her skills, Mary was able to overcome her fears of physically intervening and became an effective responder in a crisis.

PROtect Yourself Now! Violence Prevention in Healthcare has been developed for all the Marys out there. PROtect Yourself Now! provides an integrative, non‑violent approach to dealing with physical aggression and verbal threat. Its method of information delivery is intended to help you develop greater awareness and vigilance, hone observational and judgment skills and to learn communication techniques to defuse potentially volatile situations. Physical interventions such as restraining techniques and break-away techniques may be mentioned throughout this manual but will not be expanded upon as they are beyond the scope of this manual.

The term “healthcare workers”, encompasses a large group of people, from nurses and nursing support staff to office staff, laundry, dietary and housekeeping. If you work with people, then PROtect Yourself! is for you.

Rae A. Stonehouse Author

In a professional nursing career that has spanned four decades, veteran nurse Rae Stonehouse RN shares sage advice for managing violence in healthcare settings.

PROtect Yourself! is a practical "how to" manual that will enable you to...

OK Red Circle v10 assess and identify disturbed/aggressive behaviour

OK Red Circle v10 provide effective therapeutic interventions for the benefit of your clients

OK Red Circle v10 develop winning attitudes to prevent aggressive behaviour

OK Red Circle v10 utilize communication & leadership techniques to avoid client escalation and prevent disturbed behavior

OK Red Circle v10 recognize the effects of your body language in resolving a crisis

OK Red Circle v10 identify the influence that health care staff have on violence by a client

OK Red Circle v10 take a proactive approach in developing worksite violence prevention protocols

OK Red Circle v10 recognize a bully at work and develop strategies to minimize their damage

OK Red Circle v10 recognize and support a colleague that is experiencing the effects of a critical incident

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Rae A. Stonehouse Author

About Rae Stonehouse

Rae A. Stonehouse  is a Canadian born author & speaker. His professional career as a Registered Nurse working predominantly in psychiatry/mental health, has spanned four decades. Rae has embraced the principal of CANI (Constant and Never-ending Improvement) as promoted by thought leaders such as Tony Robbins and brings that philosophy to each of his publications and presentations. Rae has dedicated the latter segment of his journey through life to overcoming his personal inhibitions. As a 25+ year member of Toastmasters International he has systematically built his self-confidence and communicating ability. He is passionate about sharing his lessons with his readers and listeners. His publications thus far are of the personal & professional development, self-help, self-improvement genre and systematically offer valuable sage advice on a specific topic. His writing style can be described as being conversational. As an author Rae strives to have a one-to-one conversation with each of his readers, very much like having your own personal self-development coach. Rae is known for having a wry sense of humour that features in his publications. To learn more about Rae A. Stonehouse, visit the Wonderful World of Rae Stonehouse at

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